A warranty is an agreement between the company and the consumer to provide the repair or replacement of a product within a certain time. A good warranty protects you, the consumer, from any problems or issues with the product that should not occur in their normal use. It also protects the retailer and/ or wholesaler from bad public relations arising from complaints, so it’s a two way street. Most goods are well built and never require the use of a warranty but it’s always a good idea to have a safeguard.