Posts Tagged ‘change management

When employees are tired of organizational change, then it is very difficult to deal with change management effectively. In the past the usual route was to do exercises for team building or coming up with big festivities to motivate employees but today it is not as easy as that anymore. Companies undergoing organizational management change will often start by communicating to the employees what the change is, when it will happen, and who will implement it. Instead of inspiring employees, there is no success in motivating staff but will cause anxiety among them because they are not sure what it is all leading to. In the end the staff member is asking what benefits it will have for him after all the organizational change takes place. A company can go through as many email announcements, meetings, messages from the Company President, and structured road exhibits so that this change can come about; but ultimately until the individual staff members experience the change firsthand it may not happen because they are unwilling to step in a direction that leads to something vague.

What team leader hasnt had the frightful experience of proposing an important team project to senior management, only to come out of the presentation feeling like the executives hadnt fully understood the importance of the initiative?

Almost every person in charge of a team has had a similar experience. With only a few minutes to present to senior management, you must communicate a proposed project on behalf of your team. You labor until you perfect the delivery, only to see that the executives were unmoved by your proposal. Why?

Change Management is often not addressed in CRM projects. Why bother, when they are usually software focused projects. The average user is not going to take ownership of technology that could “eliminate them.” They value what the now own and will hold on for dear life.