ColonSmart is another colon cleanser that at first glance seems to be a good solution, but a little deeper look and you’ll see some red flags. While it doesn’t seem as popular as it once did, ColonSmart is still getting searched for quite a bit. This review of ColonSmart will take a peek into the ingredient in the product and then go over some details about the business that I found while reviewing.

ColonSmart contains your regular fiber-based ingredients that you will find in many other colon cleansers. Ingredients include: psyllium, licorice, rhubarb, buckthorne, fennel, ginger, cascara sagrada, and goldenseal. These ingredient should be relatively effective in cleaning the colon. While it’s nothing to write home about, I don’t see in glaring problems with their ingredient profile.

The review started going south, however, when I looked in the company behind the product. The Better Business Bureau gave this California based company an F rating. This is never a good sign. Listed by the rating they mentioned complaints that ranged from not being refunded for returns to poor customer service to unauthorized credit card charges.

One of the complaints that I saw multiple times on the internet complaint boards was that after they had ordered a free trial, ColonSmart was automatically charging their consumers credit card each month and that the customer had not authorized these charges. Many free trial scams automatically enroll you in their autoship program and do this. Most do it in a horrible way and hid the terms of free trial in the fine print. ColonSmart, however, actually does a good job of making it rather clear that by ordering the free trial, you will also be enrolling in the autoship (they have a good explanation right under the area where you put your credit card info). So, I’m sorry to say, but in this case I think it’s the customer’s fault if they didn’t know about the autoship.

Even though ColonSmart is rather upfront about their autoship, they have some other practices that are downright unethical. According to many of the complaints online, when consumers have tried to contact ColonSmart to cancel these automatic shipments and orders, they have encountered extreme difficulty in getting a refund, getting any answers, or even getting someone to even answer the phone call. Some have simply had to cancel their credit card number. Herein lies the real scam.

Another red flag for ColonSmart was their one-sided guarantee. If you are able to get a refund on your return of some kind (which apparently is rather difficult), they still charge you a 35% restocking fee. So either way, they make money off of you. They also don’t refund any shipping and handling charges (although this is common).

In conclusion, I have no reason to believe that ColonSmart won’t help with your colon cleansing. But I also have no reason to believe that they will provide you much of anything but a headache and lost money. While the autoship is clearly spelled out for the customer, the fact that they aren’t responsive to customers who wish to cancel it is downright unethical.