Refurbish (v): to brighten or freshen up – Merriam-Webster’s Online dictionary. Essentially, when one refurbishes an item, and for purpose of discussion, a pc, you are actually utilizing an old item which has undergone adjustments to give it the appearance that it’s new. When one purchases a refurbished computer, one also purchases a headache waiting to occur. So why is buying a new computer better than investing in a refurbished one? The list below shows the reasons why:

1) A brand new computer assures you that the parts are all new and have not gone through any misuse or wear and tear. Upon purchase, the computer has a seal of warranty along with a warranty card saying that all its parts are new and in good working condition. A refurbished computer, however, doesn’t have this guarantee and might even be an electric “Frankenstein”. Since a refurbished computer has logged minutes of use, wear and tear, or even damage can be hidden. When this happens, the pc is a lot more prone to bogging down, or even losing information. On the flip side, a brand new computer removes any doubt as to its parts and ensures that it’s got the capacity to work as a new item should, without defects or hidden damage.

2) A brand new computer’s problems may easily be solved. At the point of purchase, a brand new computer includes a tech support team system which refurbished computers do not have. Once your personal computer experiences a glitch, help is just one phone call away. And the problem is easily identifiable. On the other hand, a refurbished computer, with all of its different parts and cosmetic changes, apart from being more prone to breakdown, is more prone to hidden glitches (for example viruses or system malfunctions) because of the previous use of the hardware. So whenever a refurbished computer has a problem, there is no 24 hour, seven days a week help desk to call for assistance. In the end, one has to diagnose the issue through trial and error, and this not just increases cost but in addition inflates losses.

3) A whole new computer’s cost might be front loaded, but over time it might be less expensive. The argument that it might be more cost effective to buy a refurbished computer than a new one is misleading. Firstly, though it’s more expensive to purchase a brand new unit, this cost is only a one time expense at the start. Costs for maintenance and repair are practically nil since it is a brand new item. And this translates to productivity for the purchaser. However, a refurbished computer might have low front-end cost upon purchase, if the computer bogs down, the price of repair is magnified by the loss in productivity. Also, it is much more expensiveto keep an on-call technician to diagnose a problem unlike in a new one, the help desk can certainly provide solutions.

So why is a new computer a more cost effective investment? It is because of the warranties as well as the free of charge help desk. Though initially it’s costlier to buy a brand new computer, the long term benefit far outweighs the cost of getting a refurbished computer.

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